Entrance / exit
13.03.2026 - 14.03.2026
Occupation
2 personas
Bedrooms
Adults
Kids
Room 1
add room
Confirm
Discount

Faqs

What is Hotel Spa Termes Carlemany hotel star rating ?

Our hotel is independent.
- Star rating: 4 stars.
- Service category: Midscale.

How can I confirm my booking with the Hotel Spa Termes Carlemany hotel?

• If you have booked directly with the hotel:
To confirm your reservation, please send an email to: recepcio@hotelcarlemany.ad with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):

You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.

How can I modify my booking with the Hotel Spa Termes Carlemany hotel?

To modify your booking:
• If you have booked directly with the hotel:
Please send an email to: recepcio@hotelcarlemany.ad with the following information:
Requested modification
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.

If a modification fee applies, we will let you know before processing your request.

To extend your stay:
Please send an email to: recepcio@hotelcarlemany.ad with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address

To add guest(s) to your booking:
Please send an email to: recepcio@hotelcarlemany.ad with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number

If a modification fee applies, we will let you know before processing your request.

What is the cancellation policy for Hotel Spa Termes Carlemany hotel ?

We offer two cancellation policies:
-Non-refundable: 100% of the reservation amount will be charged .
-Free cancellation: You can cancel free of charge up to 48 hours before arrival. After this time, or in case of no-show, the full amount will be charged.

How can I cancel my booking with the Hotel Spa Termes Carlemany hotel?

• If you have booked directly with the hotel:
We offer two cancellation policies:
-Non-refundable: 100% of the reservation amount will be charged .
-Free cancellation: You can cancel free of charge up to 48 hours before arrival. After this time, or in case of no-show, the full amount will be charged.

To cancel your reservation, please send an email to: recepcio@hotelcarlemany.ad with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):

Reservations made through any OTA must be managed directly with the OTA.

To cancel a reservation:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to cancel the reservation.

Refunds will depend on the cancellation policy clearly stated at the time of booking and in the confirmation email.
Please kindly note the property is not able to make any exceptions to this policy.

Does Hotel Spa Termes Carlemany hotel have a reward & loyalty program ?

We are sorry, but we do not have a loyalty program.

Are there any discount codes at Hotel Spa Termes Carlemany hotel ?

We do not have any promo code available.

Why is it better to book directly at Hotel Spa Termes Carlemany hotel ?

By booking directly with us, you will enjoy the following benefits (subject to availability):

Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment

Available for free:
- Safe
- Spa access
- Wi-Fi

Advantages:
- Direct communication
- No hidden costs
- Personalized service
- Room upgrade

Does the Hotel Spa Termes Carlemany hotel offer a price match guarantee?

We guarantee the best price for direct bookings.
If you find a lower rate elsewhere, we’ll match it.
Additionally, you'll enjoy all the benefits of booking directly.

To qualify for a price match, the rate must:
• Apply to the same accommodation
• Have the same cancellation policy
• Be a public rate that is viewable and bookable by anyone

How can I request a price match at the Hotel Spa Termes Carlemany hotel?

We are sorry, we do not accept price match requests.

What are the opening/closing dates at Hotel Spa Termes Carlemany hotel ?

We are open all year round.
Our latest renovation program was concluded on September 2025.
Year of construction: 1953

Does Hotel Spa Termes Carlemany hotel work with travel agents ?

We love working with travel agencies. Email us directly at recepcio@hotelcarlemany.ad to take advantage of special rates.

Does Hotel Spa Termes Carlemany hotel have special offers, gift boxes or vouchers?

Take a look at our special offers

What are Hotel Spa Termes Carlemany hotel rate plans?

We offer 3 rate plans :
-Room only
-Bed and breakfast
-Half board (Breakfast + dinner ) / drinks not included .

Room and meal upgrades are available upon request, subject to availability, by paying the price difference.

Can I upgrade my meal plan at the hotel Hotel Spa Termes Carlemany?

Please send an email to: recepcio@hotelcarlemany.ad with the following information:
 • Your selected meal plan
 • Reservation or accommodation number
 • Phone number
 • Email address

Is it possible to get a room upgrade at the Hotel Spa Termes Carlemany hotel?

To request a room upgrade, please send an email to: recepcio@hotelcarlemany.ad with the following information:
• Preferred room type
• Reservation or accommodation number
• Phone number

What is the minimum night stay at the Hotel Spa Termes Carlemany hotel?

Mandatory mininum stay may apply for some dates. Please check availability for your desired dates on our website.

How long can I stay at the Hotel Spa Termes Carlemany hotel ?

-There is no specific discount for long stays
-There is no maximum length of stay

How early can I book a room at the Hotel Spa Termes Carlemany hotel ?

We do not offer any specific discount for early bookings.

Does the Hotel Spa Termes Carlemany hotel offer day passes?

Unfortunately, day use/ day passes are not available.

Done